Terms of Service

Last Updated: April 13, 2026

Welcome to SWISS HEALTH CARE. These Terms of Service ("Terms") govern your access to and use of our website, patient portal, and the services offered (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

1. Agreement to Terms

By using our Services, you agree to these Terms. If you do not agree to these Terms, you may not use our Services. We may modify these Terms at any time, and such modifications will be effective immediately upon posting the modified Terms on the site.

2. Medical Disclaimers

The content provided on this website is for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website. If you think you may have a medical emergency, call your doctor or emergency services immediately.

3. Use of Our Services

You agree to use our Services only for lawful purposes. You are responsible for all your activity in connection with the Services.

Patient Accounts

To access certain features, such as the patient portal for appointments and test results, you must register for an account. You agree to:

• Provide true, accurate, current, and complete information.
• Maintain the confidentiality of your password and account.
• Accept full responsibility for all activities that occur under your account.
• Notify us immediately of any unauthorized use of your account.

Appointments and Payments

• Booking: When you book an appointment, you agree to provide accurate personal and medical information. All appointments are subject to availability and confirmation by our staff.
• Payment: You agree to pay all fees for services you receive from us. Payments must be made in accordance with the payment terms provided at the time of service or booking.
• Cancellation: If you need to cancel or reschedule an appointment, you must do so at least 24 hours in advance. Failure to do so may result in a cancellation fee.

4. Prohibited Conduct

You agree not to use the Services to:

• Violate any local, state, national, or international law.
• Transmit any material that is harassing, defamatory, abusive, or obscene.
• Transmit any viruses, worms, or other harmful computer code.
• Attempt to gain unauthorized access to our systems, patient records, or any other user's account.
• Scrape, spider, or otherwise collect data from our website without our express written permission.

5. Privacy Policy

Our use of your personal and health information is governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review the Privacy Policy to understand our practices.

6. Disclaimers of Warranties

Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that the Services will be uninterrupted, error-free, or secure. While we strive for accuracy, we do not warrant that information provided on the site is complete, reliable, or current, or that test results will be available within a specific timeframe.

7. Limitation of Liability

To the fullest extent permitted by law, SWISS HEALTH CARE, its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Services; (b) any conduct or content of any third party on the Services; or (c) unauthorized access, use, or alteration of your transmissions or content, including your personal health information.

8. Indemnification

You agree to defend, indemnify, and hold harmless SWISS HEALTH CARE and our staff from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys' fees) arising out of or related to your use of the Services or your violation of these Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles.

10. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide reasonable notice. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms.

11. Contact Us

If you have any questions about these Terms, please contact us:

SWISS HEALTH CARE
4 Frank Apokwu Cres, DBS Rd
Opposite South End Event Center
Asaba, Delta 320241
Email: info@swisshealthcarenigeria.com
Phone: +234 812 332 8122